My Audio system is not working but within warranty, what happens now?

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• Can we use your audio system in the bathroom?

  The audio systems are not IP44 rated for bathroom use. Although no IP rating required for Zone 3, a volume controller can be used in conjunction with system.

• Not sure how to install the audio system?

  All electrical wiring must be done by qualified electrician or similarly qualified person. Instructions enclosed within the box to fit the switch, Always employ a qualified person to avoid damage to the product and for your safety.

• Audio System easy to locate at night, when pitch black?

  Yes, the touch switch lightly glows at night and uses minimal power consumption <0.02W. They do not intrude on your sleep as some neon's do, they are dim but bright enough to locate at night.

• Will my next door neighbour be able to turn on or off my Audio System if using the same system?

  No, as the remote is not RF it is IR so need to be in same room to work in line of sight.

• Does any of the RetroTouch range come with a warranty or guarantee?

  Product comes with a 2 year warranty from date of purchase, if there is a fault please contact us.